Our Privacy Policy

1. Information We Collect

• Contact Information: Name, email address, phone number, mailing address.
• Booking & Payment Information: Transaction details, billing address, limited card/payment data (via secure third-party gateways).
• Technical Data: IP address, browser type, OS, referring URLs, access times.
• Marketing Preferences: Preferences for newsletters, updates, and offers.

2. How We Use Your Information

• To process bookings and payments.
• To send booking confirmations and updates.
• To improve our website, services, and user experience.
• To respond to inquiries and provide support.
• To send promotional content (only with your consent).
• To comply with legal obligations.

3. Legal Basis for Processing

• Performance of a contract (e.g., bookings).
• Consent (e.g., marketing emails).
• Legal compliance.
• Legitimate interests (e.g., fraud prevention, analytics).

4. Payment Processing

We use Razorpay as our secure payment gateway, which follows PCI-DSS standards. Rk Travels does not store your card details.

Offline payments may be accepted through our registered current account.

5. Third-Party Services

We may share data with payment processors or vendors to fulfill bookings. Each party maintains its own privacy practices.

For external links, please check their privacy policies separately.

6. Data Security

We implement encryption, secure servers, access controls, and periodic audits to safeguard your information.

7. Cookies and Tracking

• Maintain user sessions.
• Understand visitor behavior.
• Improve user experience.

You can disable cookies via browser settings, though some features may not work correctly.

8. Your Rights

• Access, update, or delete your data.
• Withdraw consent at any time.
• Object to certain processing methods.
• File a complaint with a data protection authority.

To exercise rights, contact us: rajkishorbera22@gmail.com

9. Children’s Privacy

We do not knowingly collect data from minors. Parents may contact us for concerns about collected data.

10. Changes to This Policy

We may revise this policy occasionally. Updates will be posted with the revised date. Major changes may be emailed or shown as a notice.